Tenant FAQs

What is the difference between fully managed and let-only property?

Fully managed property means that we will take care of everything on behalf of the Landlords. Our in-house property managers and maintenance team will resolve all maintenance and repair issues.

Let only our landlord manage property means we are a middleman in finding tenants and doing essential paperwork. After that, the management goes to the landlords, and they take care of everything. Fully managed properties are more common in town. Our let-only clients are also trustworthy. We protect your rights in both ways.

What do we mean by furnished and unfurnished?

Unfurnished means that the property doesn’t have all essentials for a living. You can expect carpets or curtains, etc. but not other items of use. Furnished stands for everything a living may require. From bedding to kitchen items, you will find everything at your ease.

City apartments and short-term let's are mostly furnished, and you can move in to start a new life. We provide an inventory list that will make you more clear about fully managed and fully furnished properties.

What is a tenancy agreement?

It is a document that binds you legally. You have to pay the rent till the end of the agreed term. Legal action could be taken if you breach the agreement. If you fichallengingficult to complete the agreed terms, talk to your landlord and find a possible solution.

Is insurance important?

Of course. You may do any damage to the landlord’s belongings accidentally. Most buildings are insured against flood, theft or fire, but others are not. Consult your insurance provider.

What should I do with pets?

Landlords are not comfortable with allowing pets. But we can speak your words to your landlord if you want to keep them.

What sort of references do you prefer?

Your address history is the most important. It helps us to search for a credit reference agency. Written references will be obtained from your current employer, landlord or agent. For self-employed people, we ask for account details. Overseas tenants are given special provisions. Our staff is here to help you further.

When does a need for a guarantor arise?

If your income feels lower than the rent requirements or if you go to study, we may need a guarantor to support your tenancy. The guarantor will be equally responsible as the tenant for all tenancy terms. Guarantors should be earning enough to fulfil these terms. They will be treated as actual tenants.

How much deposit is mandatory? Is it refundable?

The amount of the deposit normally equals 5 weeks’ rent. The deposit for £500 PCM rent will be £576.90. While we manage the property, the deposit is held in a bonded client account per government regulations. Deposit is protected during and after a tenancy. At the end of tenancy, the amount is used to negotiate deductions helping the tenant and landlord to reach an agreement. All deposits are protected by law. If you rent through another landlord or agent, ask them which tenancy deposit scheme they have registered with.

Our Services

Our services cover everything from market search.


 Are you looking to buy a property? We have many homes, flats, apartments, and commercial properties for sale and can help you find the right one.



Do you want to sell your home soon or want to know how much it might be worth? We can help because sometimes it’s hard to know when and where to start!



We have rental properties (houses, apartments, flats, studios) all over the UK and a lot of experience helping people find the perfect place to live.



As a leading letting agent in Leeds, we know what you need from a rental and will work with you to get it.

Property Sourcing

We don’t just do property sourcing; we will work with you to find the right deals with real potential using our extensive property knowledge.


Our mortgage service isn’t just about getting you a mortgage loan; we’ll help you through the process from beginning to end.

Useful Information

Our focus is to update you on what you need to know.

Buying Guide

Buying a new home is an exciting yet stressful experience, especially when there are many legal regulations to get your head around.

Area Guide

Thousands of individuals and families are setting up their homes in the UK. We wish all our clients to harness the best opportunity available in the area.

Selling Guide

Are you in a dilemma of selling your home? Do the complexities in procedure haunt you? Forget the worries. You are in the right place now.

Selling FAQs

We have answered some of the Frequently Asked Questions about selling property to make your decision-making process easier and more manageable.

Tenant FAQs

For your assistance, we’ve put together everything you need to know to walk you through all the steps, from thinking of renting a new house to moving to it!

Landlord FAQs

Becoming a landlord and investing capital in letting business does not require any technical skill. You can step into it with a reasonable amount or a property.

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