Privacy Policy

Care Properties Limited

The Policy

  1. This Privacy Policy has been developed for and served by Care Properties Limited and its registered office located at 188a Roundhay Road, Leeds, West Yorkshire LS8 5PL and governs the privacy of its Users who choose to use it.
  2. The objective of the Privacy Policy is to explain to its Users as to how Care Properties Limited complies with the General Data Protection Regulation (GDPR), the Data Protection Act (DPA) [pre-GDPR enforcement] and the Privacy and Electronic Communications Regulations (PECR).
  3. This Privacy Policy explains areas of this Website that may affect Users’ privacy and personal details, how Care Properties Limited process, collect, manage and store those details and how Users’ rights under the GDPR, DPA & PECR are adhered to.
  4. Additionally, it will explain the use of Cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to Users (if any) on this Website.
  5. Further explanations may be provided for specific pages or features of this Website in order to help Users understand how Care Properties Limited and their Website and its third parties (if any) interact with Users and their computer/device in order to serve it to the Users.

What information do we collect?

  1. Care Properties Limited may, from time to time, collect all or part of the information below from our Users:
  • name
  • address,
  • telephone number,
  • email address,
  • gender,
  • date of birth,
  • relationship status,
  • interests and hobbies,
  • educational details
  • employment details
  • demographic information such as postcode and preference
  • other information relevant to customer surveys and/or offers
  1. Care Properties Limited will also gather IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths of the Users, as well as information about the timing, frequency and pattern of their service use

How do we use the information we gather from Users

  1. Care Properties Limited requires this information to understand Users’ needs and to provide them with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • Improve our products and services.
  • Send promotional emails (with your consent) about new products, special offers or other information which Users may find interesting
  • Contact Users for market research purposes through email, phone, fax or mail.
  • Customise the website according to Users’ interests.
  1. The account data may be processed for the purposes of operating Care Properties Limited website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you.
  2. The source of the usage data is our analytics tracking system and the usage data may be processed for the purposes of analysing the use of the website and services.

Controlling your personal information

  1. Users may choose to restrict the collection or use of your personal information in the following ways:
  • Whenever Users are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If Users have previously agreed to allow us to use their personal information for direct marketing purposes, they may change their mind at any time by writing to or emailing us at

Data Protection Regulation

  1. Care Properties Limited and this Website complies with the Data Protection Act 2018 and already complies to the General Data Protection Regulation which come into effect from May 2018. Care Properties Limited will update this policy accordingly after the completion of the United Kingdom’s exit from the European Union.

Use of Cookies

  1. The Website of Care Properties Limited uses cookies to improve Users’ experience while visiting the Website. As required by legislation, where applicable this Website uses a cookie control system, allowing the User to give explicit permission or to deny the use of /saving of cookies on their computer/devices.

What are Cookies? 

  1. Cookies are small files that any site or its service provider transfers to a User’s computer hard drive through the Users Web browser (if the User so allows). This feature enables the Website’s or service provider’s systems to recognize the User’s browser to capture and remember certain information and therefore allows the Website, through its server to provide the Users with a tailored experience within this Website.
  2. The Cookies are also used to help us understand Users’ preferences based on their previous or current Website activity, which enables Care Properties Limited to review and consider improvements in services to the Users.
  3. Cookies are also used to compile aggregate data about Website traffic and Website interaction so that better Website experiences and tools can be offered to Users in the future. Cookies are also used to remember and process items in the User’s shopping cart, understand and save users’ individual preferences for future visits and keep track of advertisements.
  4. Users are advised that if they wish to deny the use and saving of cookies from this Website onto their computer hard drive they should take necessary steps within their web browsers security settings to block all cookies from this Website and its external serving vendors or use the cookie control system if available upon their first visit.

Website Visitor Tracking

  1. The Website of Care Properties Limited uses tracking software to monitor the needs of its visitors to better understand how they use it. The software saves a cookie to the Care Properties Limited computers’ hard drives in order to track and monitor Users’ engagement and usage of the Website, but will not store, save or collect personal information.

Links to other Websites

  1. In connection with the business, Care Properties Limited may, from time to time, provide business links to Users to Affiliate partners and other similar Websites. Care Properties Limited however has no control over such Websites and is therefore not responsible for the contents of these Websites. This Privacy Policy, therefore, does not extend to the use of such Websites. Users are advised to read the Privacy Policies or statements of other Websites prior to using them.

Adverts and Sponsored Links

  1. The Care Properties Limited Website may also contain sponsored links and adverts served typically through advertising partners, who may have detailed Privacy Policies relating directly to the adverts they serve.
  2. Clicking on any such adverts will send Users to such advertisers’ Websites through a referral program which may use cookies and will track the number of referrals sent from the Care Properties Limited Website. This may include the use of cookies which may in turn be saved on Users’ computer hard drives.
  3. Users should therefore note that when they click on sponsored external links, they do so at their own risk. As such Care Properties Limited cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Downloads & Media Files

  1. Any downloadable documents, files or media made available on this Website are provided to Users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, Users are advised to verify their authenticity using third-party anti-virus software or similar applications.
  2. We accept no responsibility for third party downloads or downloads provided by external third-party Websites and advise Users’ to verify their authenticity using third-party anti-virus software or similar other applications.

Contact & Communication With us

  1. Users contacting us through this Website do so at their own discretion and they provide us with any such personal details as have been requested but will do so at their own risk. Users’ personal information shared by them is however kept private and stored securely until a time it is no longer required or has no use.
  2. Where Care Properties Limited has clearly stated and made Users aware of the fact, and where Users have given their express permission, Care Properties Limited may use Users details to send them products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.

Email Mailing List & Marketing Messages

  1. Care Properties Limited operates an email mailing list program, used to inform subscribers about products, services and/or news that Care Properties Limited supplies/publishes. Users can subscribe through an online automated process where they have given their explicit permission.
  2. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. The type and content of marketing messages subscribers receive, and if it may contain third-party content, is clearly outlined at the point of subscription.
  3. Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geography, demographics and already stored subscriber data.

External Website Links & Third Parties

  1. Care Properties Limited may from time to time, employ the services of other parties for dealing with certain processes necessary for the Operation of the Website. The providers of such services have access to certain personal Data provided by Users of this Website
  2. Any data used by such parties is used to the extent required by them to perform the services that Care Properties Limited requests. Any use for other purposes is strictly prohibited. Furthermore, any data that is processed by third parties will be processed within the terms of this Privacy Policy, and in accordance with the Data Protection Act 2018.
  3. Although Care Properties Limited only looks to include quality, safe and relevant external links, Users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this Website. External links are clickable text/banner/image links to other Websites.

Shortened URL

  1. URL shortening is a technique used on the web to shorten URLs (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to for example Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.
  2. Care Properties Limited cannot guarantee or verify the contents of any externally linked website despite best efforts. Users should therefore note they click on external links at their own risk and Care Properties Limited cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy & Usage

  1. Care Properties Limited adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While Care Properties Limited may have official profiles on social media platforms, Users are advised to verify the authenticity of such profiles before engaging with or sharing information with such profiles.
  2. Care Properties Limited will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with Care Properties Limited on social media.
  3. There may be instances where Care Properties Limited Website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. Users may use social sharing buttons at their own discretion and accept that doing so may publish content to their social media profile feed or page. Users can find further information about some social media privacy and usage policies in the resources section below.


  1. Care Properties Limited is committed to ensuring that User information is secure. In order to prevent unauthorised access or disclosure, Care Properties Limited have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that is collected from the Users.
  2. Users may like to note that Care Properties Limited will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
  3. Users may also request details of personal information which we hold about them under the Data Protection Act 2018. If you would like a copy of the information held on you please write to our contact address stated below.
  4. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Our Details

  1. This website is owned and operated by Care Properties Limited. We are a company registered in England and Wales under registration number 07243499 and our registered office is at 188a Roundhay Road, Leeds, West Yorkshire, LS8 5PL, United Kingdom, which is also our principal place of business.
  2. Our contact information is provided below and Users are requested to feel free to ask any questions that they may have as to any product, service or feature of Care Properties Limited or its website.

Contact information

  1. You can contact us by the following modes and if you wish to call us you are requested to see our Contact page information :
  • post, to the postal address given above using our website contact form or
  • telephone on the contact number published on our website from time to time; or
  • by email, using[email protected] or any other email address published on our website from time to time

Dated:  September 08, 2023